Our Service Levels

Four ways to buy your kitchen — choose the level of support that suits you.

01
£
SUPPLY
You specify, we deliver
−10% vs standard

You tell us exactly which units you want. We place the order and deliver — the most cost-effective option.

  • Design serviceminimum 1 design
  • Initial survey
  • Final survey
  • Project management
  • Units supplied & delivered
  • Installation
02
££
DESIGN
Designed & delivered
−5% vs standard

We design your kitchen from your architect's plans or room measurements, then supply and deliver the units. No surveys, project management or fitting.

  • Design serviceminimum 1 design
  • Initial survey
  • Final survey
  • Project management
  • Units supplied & delivered
  • Installation
03
£££
DESIGN PLUS
Design with surveys
Standard pricing

Design, plus initial and final surveys carried out by us to check everything before ordering and delivery.

  • Design serviceminimum 1 design
  • Initial survey
  • Final survey
  • Project management
  • Units supplied & delivered
  • Installation
04
££££
COMPLETE
The full service
Standard + install charge

Our complete, hands-off service: design, two surveys, full project management and professional installation.

  • Design serviceminimum 1 design
  • Initial survey
  • Final survey
  • Project management
  • Units supplied & delivered
  • Installation
PREMIUM · OPTIONAL

Priority Design

£500 charged upfront, fully redeemable against your order

A minimum of three bespoke design concepts, completed within one week, with both of our designers working on your project — plus the ability to book your installation week straight away.

Manufacturer's Warranty — included with every kitchen

Nolte: up to 5-year manufacturer's guarantee Kesseler: industry-leading lifetime guarantee

Damage-Free Deliveries

The only Isle of Wight kitchen importer to have deliveries arrive directly from the German factory. No unloading and reloading on the mainland, which results in damaged units. The same goes for our British supplier — your kitchen will be safe on one lorry from the factory all the way to us.